Showing posts with label Television. Show all posts
Showing posts with label Television. Show all posts

Saturday, April 13, 2019

Here's how to (legally) watch Game of Thrones live in Canada

On April 12, 2019, Chandler Walter wrote Here's how to (legally) watch Game of Thrones live in Canada.

I've not been shy over the years stating that I believe that Bell Canada is the largest contributory copyright infringer in Canada.  By blocking or making extremely inconvenient legal options for accessing streaming content in Canada, Bell's business practices have induced far more infringement than ISOHunt or any other the other alleged copyright villains ever have. You can abuse exclusive licenses to force audiences back in time to legacy cable television, or you can provide people legitimate options to pay for streaming content, but you can't do both.


This final season is the first year I'll be watching Game of Thrones when it is released, as this is the first year that Bell Canada has allowed Canadians to do so legally.  While Bell's Crave streaming service is inferior to all of the digital native streaming services like Netflix, Google YouTube/Play, or Amazon Prime video, it is at least legal streaming of content that Bell and it's analog-media partners have otherwise been blocking.


This year I gave up trying to watch the Arrow-verse (Arrow, Flash, Legends, Supergirl) as it is released, as I got tired of fighting with Canadian broadcasters.  While this is great scripted television made in Vancouver, I'll  wait until these show are available on digital native services.

While in the past it was legitimate to say "content is king", in the digital era of abundance this is now "convenience is king".  If Canadian producers want to have viewers and get paid, they need to make things convenient for people to access and pay.  Given how long they wish to delay the inevitable, that means not offering exclusive licensing deals to analog-era broadcasters or BDUs (cable companies).

Wednesday, February 28, 2018

Intervention in opposition of the Bell Coalition's "Fairplay" site blocking proposal.

I have made an intervention to the CRTC in opposition to FairPlay Canada's so-called "application to disable on-line access to piracy sites".

Summary


While is is appropriate for the courts to be able to require Internet Service Providers to block access to specific “sites”, it is inappropriate for vertically integrated media distributors to be allowed to do this without a court order. These media distributors are in a conflict of interest when it comes to providing lawful online distribution of media, and their business models are known to induce copyright infringement.

Given this conflict we should not only be demanding that court oversight exist prior to blocking, and not as an expensive appeal process, but that government and regulators need to reduce rather than increase the influence of broadcasters and BDUs over Canada’s digital communications networks.

Read more:
  • Tweet informing Fairplay of my intervention, as requested by the CRTC. Re-tweet if you agree with my submission.
  • Google Doc (which allows users to download alternate formats, including PDF)
  • CRTC website (which includes the PDF)

Thursday, October 5, 2017

Yes, CBC, I'm waiting for Alias Grace to be on Netflix.

CBC runs InCanada, an "online" Canadian Media Panel. I put "online" in quotations because while the panel is online, the CBC's broadcaster bias is always visible in how they ask questions. The latest survey is no exception.

The survey was essentially about Alias Grace, a Canadian-American miniseries that will air on CBC on September 25, 2017, and on Netflix on November 3, 2017.

The survey typically conflates Netflix with broadcasters, when Netflix is not a broadcaster. This is about as nonsensical as confusing a radio station with a record store when discussing music, and yet the legacy broadcasters continue to try to push this nonsense.

I sometimes make the comparison to the difference between an outhouse and indoor plumbing: Like broadcasting, people made use of outhouses before modern conveniences like indoor plumbing came along. And like indoor plumbing, people aren't likely to want to go backwards once they get used to online streaming.

While outhouses still exist in places where indoor plumbing is not available, it is not the predominant way that people "do their business". Unlike with an outhouse, there is no sense of urgency to use the outmoded platform to watch Alias Grace.


The survey asked if I saw the American series The Handmaid's Tale (TV series). While this was distributed by Hulu starting in April 2017, the series was blocked from Canadian access by Bell until they made it available on CraveTV in late July. Bell blocking, hiding and/or delaying lawful access to content is typical, and I consider them to be the largest Canadian contributory copyright infringer for their ongoing inducement of infringement.


If the NAFTA negotiations were intended to modernize trade relations within North America, the trade barriers disallowing cross-boarder shopping for telecommunications services and creative content would be a top priority. I believe we could massively reduce copyright infringement in North America if we moved to a single content market, where creators from the entire of North America had unrestricted access to the audiences of North America. That includes the content distribution services. North American audiences should also have the right to subscribe to any North American streaming service, and regional content restrictions within North America would be prohibited.

The concept of Canadians not being to view content at the same time as US audiences, including having the option to subscribe to the same online distribution services, must quickly become a distant memory.


Canadian Content policy should be focused on content, not on outdated distribution mechanisms. Hopefully a pro-free trade agenda will be part of the current Heritage Minister's thinking: you can't promote Canadian production capabilities and wide global distribution of Canadian content while still allowing regional content blocking.


Bell's anti-free trade agenda is trying to push policy in the opposite direction, including asking for mandated blocking when Canadians wish to access content that is not lawfully streamed in Canada. Bell is asking for mandated blocking because they want competitors to have to block the same competing distribution sites Bell already wants to block, which is also why they oppose VPNs (Apparently the technology, not only the perfectly legitimate cross-boarder-shopping use).

If I wanted to watch The Handmaid's Tale when US viewers were (or those that can tolerate the smell of an outhouse/broadcaster), or on the devices of my choosing, I would be forced to infringe copyright (easiest) or use a VPN (Less convenient, but currently more lawful).

There was no sense of urgency to watch The Handmaid's Tale. While there are shows that are important enough to me that would warrant finding alternative streaming options, none of these TV series based on Margaret Atwood novels are of sufficient interest.


My wife and I watched Handmaid's Tale on CraveTV. CraveTV is a horrible streaming service: there is a difference between the indoor plumbing at a 5-star hotel and an out-of-the-way truck stop. We only watch programming on CraveTV when it is not available anywhere else. The CraveTV Android App crashes fairly regularly. CraveTV works on few of my devices, compared to Netflix which pretty much always works -- and Netflix even has a simple app built into the SmartTV such that my wife and in-laws can also use it (CraveTV is too messy for less technical people to put up with).


While CBC isn't as bad as Bell when it comes to policies, I believe their outdated broadcaster-era thinking is harmful to Canadian creators and taxpayers.

Saturday, December 31, 2016

Van Helsing #DigiCanCon via Netflix Canada

I just finished season 1 of Van Helsing via Netflix Canada. Filmed in Vancouver with most cast members being Canadian, this is the type of Canadian content that makes me feel proud of Canadian talent.  There were so many familiar Canadian actors from other series out of Vancouver including Flash and Sanctuary, and it even had Amanda Tapping directing 4 episodes. Nomadic Pictures, the producer, operates out of Calgary.

I'm excited to hear that season 2 has already been ordered, and that production starts next month.  My hope is that for future seasons that legal Internet distribution will be simultaneous with any broadcast-era distribution.

The Wikipedia page for the series suggests that some fortunate events happened for this to be released on Netflix Canada on December 23'rd (after the September 23 broadcast launch) rather than being tied up in broadcast-only licensing for much longer : Super Channel's ongoing bankruptcy proceedings. In earlier articles (Ad free CBC? Why not shift money to creators? and Space (Bell) has no Class when it comes to protecting copyright) I discussed how I consider broadcasters and BDUs to be in a conflict of interest when it comes to the modern lawful distribution of video content. I consider it a sign of ongoing progress when broadcast channels close and new OSI layers 3+4 (what ISPs provide) neutral video distribution systems open (like the launch of Amazon Prime Video in Canada).

I hope that in the new year we will continue to see more Canadian content with wide international distribution on modern layer-6 neutral video distribution services like Netflix, Google Play, Amazon Prime Video and CraveTV. I further hope that opponents to the ongoing cycle of technological change like Denis McGrath, councillor for the Writers Guild of Canada, will not be able to confuse politicians into continuing to favor broadcast-era distribution and distributors over the interests of Canadian creators and Canadian audiences.

Monday, December 19, 2016

First look at Amazon Prime Video Canada

I received an email this morning from Amazon.ca titled "Your Prime membership now includes Prime Video", indicating that Amazon Prime Video has been launched in Canada.

Like Youtube(Google) and Netflix, Amazon is an internet native company, so I wasn't surprised to see that Prime Video worked on most of my devices.  It plays from my desktop, Chromebook, and has an Android App.  Missing, and something people often complain about, is Chromecast support. Amazon has a competing Amazon Fire series of devices, but they are not being sold in Canada.  This is quite unfortunate that their ongoing rivalry with Google diminishes the utility of their service. Vertical integration isn't helpful, and it is inappropriate to expect everyone to have so many different incompatible devices plugged into their televisions.


This service wasn't quite what I was expecting.  I thought Amazon Prime would be more like Google Play Movies and TV, offering per-movie, per-episode or per-season pricing for video.  Instead this is more like Netflix where my yearly fee for Amazon Prime gets me access to a catalog without an incremental fee to watch each movie or TV episode.  I immediately watched the first episode of Mozart in the Jungle which looks like an interesting Amazon original series.

I will continue to evaluate.  At the moment I would rank the service higher than CraveTV, even with Amazon Video's lack of Choromecast support, as the user interface is considerably better.  This is also early for the service as they have very little Canadian licensing for content, given even Internet video services have to deal with the archaic region restrictions and region licensing.

During the DigiCanCon consultations I was made aware of some Canadian content released on Amazon Prime that was available in the USA but not Canada.  That title is still not available in Canada, but I have asked the copyright holder (via twitter) if they know if there is something they can set from their end.


Thursday, December 1, 2016

Creator groups must Focus On Creators

When the current Heritage Minister Mélanie Joly suggested that someone saying "Without culture, nobody would be on the internet" was thoughtful, and possibly even a new idea, I became aware that this is a area of policy that is new for Ms Joly.

We now see a new campaign aimed at the Minister called Focus On Creators launched by several associations which has a similar message the Minister may not have a context for.

While I am an author of software and non-software works, and in my policy analysis and activism I always have a Focus on Creators, I do not agree that all the groups who are promoting this campaign have that same focus.  All too often representatives of these groups claim the interests of some intermediary is synonymous with the interests of a group of creators, and are focused on that intermediary.
 

Technology giveth, and technology taketh away


It is normal technological and societal progress that new technology disrupts old technology, as well as the businesses and business models that formed around the older technology.

As new communications technology comes forward the creators that embrace it will succeed, and those who do not will tend to have diminishing audiences as well as diminishing financial success. When yet another communications technology comes forward to disrupt that technology, those who succeeded with the older communications technology either need to move forward or be as left behind as those who did not embrace the previous generation of technology.

From a public policy standpoint the most important thing to remember is that while technologies and the businesses that surround them will come and go, there is absolutely no reason for the interests of any specific technology provider to be thought of as synonymous with the interests of the cultural and content industries.

Opponents to the ongoing cycle of technological change


This cycle has been true since humans first started to write stories down.  There were those who thought storytelling would die if it was written down and not kept alive by storytellers passing it down from generation to generation.


There have been quite strong personalities that have been opposed to change.
"These talking machines are going to ruin the artistic development of music in this country. When I was a boy...in front of every house in the summer evenings, you would find young people together singing the songs of the day or old songs. Today you hear these infernal machines going night and day. We will not have a vocal cord left. The vocal cord will be eliminated by a process of evolution, as was the tail of man when he came from the ape."
  • Jack Valenti, longtime president of the Motion Picture Association of America, was also hostile to new technologies suggesting in 1982:
"I say to you that the VCR is to the American film producer and the American public as the Boston strangler is to the woman home alone."
"So if you were to take this out of the context of an argument about film and television, I would make the case that what we're talking about here is industrial dumping. We have laws against stuff like this."

While Mr McGrath's words may be the most recent, what he is expressing is similar to what has been said throughout written history.  There is no reason for anyone to believe the current technological changes are all that different than what we have seen in the past: some creators who tie themselves to a specific previous generation technology (and the companies and business models that form around that technology) will have problems succeeding, and creators who embrace the new technology under its own terms (including related business model changes) will prosper.

I've interacted with Mr McGrath only a few times over the years (as he tries to quickly end conversations), but all evidence suggests that he confuses the interests of the creators of television with the interests of broadcasters.  Broadcasters are the companies that formed around a very specific type of distribution technology, and should not be seen as being part of the content creation or cultural industries. Mr. McGrath and some others in the "small screen" (Television) industry have gone so far as to suggest that anything that uses wired and wireless means of communicating small screen shows, whether that communication is programmed or not, should be regulated as if they were broadcasters.

I provided more details for this scenario in: Ad free CBC? Why not shift money to creators?
The shortform is that Netflix is not a broadcaster.  While this claim helps the interests of companies that are actually broadcasters, it harms the interests of creators of "small screen" shows.

Creator groups must Focus On Creators


In my participation in Copyright revision process starting in the summer of 2001 I have interacted with many fellow creators from a wide variety of creative sectors.  I have come to know many of the creator groups and their spokespersons. I have formed a good sense of which ones are helping members navigate change, and which ones have confused the interests of their members with the interests of specific intermediaries (technology providers, business model services, funding agencies, etc).

As a creator I can't sign on to this specific "Focus on Creators" campaign.  While I strongly believe that related government policy should focus on creators, I do not believe the groups behind this specific campaign are actually focused on the interests of creators.

Intermediaries sometimes barriers to creators getting paid


During the DigiCanCon consultations, many creators wanted to speak about funding.   I believe it is important for the Minister and the department to be aware of some of the barriers some intermediaries have been putting up to creators getting paid.

We are often told how copyright infringement is a cause of declining revenues for creators.  If we focus for a moment on scripted content for the big screen (Movies) and small screen (Television) we see a number of barrier put up by specific intermediaries which make it hard for audiences to access and pay for that access.


Video creativity is not the only creative sector where we see changes in technologies, and the related changes in business models, being claimed to be a threat to creators.
  • "Access Copyright activism disconnected from realities in educational publishing" discusses how some author activists, most notably specific individuals associated with the Writers Union and the Professional Writers Association of Canada, confuse the interests of Access Copyright with the interests of writers.  New technology has made direct licensing via online databases easier, as well as new peer production mechanisms possible, and the educational community is moving in that direction.  This only has an impact on fiction authors because of their ties with Access Copyright, with Access Copyright's primary money being an unrelated marketplace for non-fiction educational works that is being disrupted by modern technology.  The so-called "educational fair use" debate is largely about modern technology disrupting Access Copyright's older business services.

During the Bill C-32/C-11 consultations there was considerable discussion about the music industry.  In that case the interests of major labels were being confused with the very different interests of composers and performers.   The major labels were primarily a specialized banking sector formed around the high costs of the technology used to record and distribute music.  Technological advancement changed this business dynamic to where a successful industry flips the power dynamic to one where the interests of composers and performers must be the focus, and labels are only the "hired help" when and if needed by the musicians. In other words, a "Focus on Creators" is a focus on the interests of composers and performers, which are interests quite different from major labels whose interests often conflict with creators.  In Canada the major label interests are represented by "Music Canada", one of the groups behind this campaign.

Tuesday, November 29, 2016

Ad free CBC? Why not shift money to creators?

In response to articles discussing an advertisement free CBC, I had the following to say:



When I was asked to elaborate, I realized I need to give context as most people in the content industry do not think the same way as I do as a system administrators with decades of experience in the technology industry.

The layered approach to communications technology


4134   COMMISSIONER DENTON: Mr. McOrmond, interesting brief. I see it is informed by an internet idea of the world.
4135   So in your preferred solution then there would be essentially some kind of bandwidth to the house, whether wired or wireless, it would be part of a municipal infrastructure such as sewage or water, and applications would float on top of that or through it.
4136   Now, what happens to the carrier in that instance?
4137   MR. McORMOND: I am essentially suggesting that we no long would have carriers in that instance. They would be replaced by a utility and a free market.
4138   COMMISSIONER DENTON: Right. So you realize this is formally heretical and they will be onto you for this?

The above is from an intervention I made in front of the CRTC in 2009.  I'm not informed by an Interned idea of the world, but informed by the OSI model upon which most digital communications infrastructure is designed.  This model emerged in the late 1970s and early 1980s, and was already in-place when I was learning about digital networking in the 1980's before I or most people heard of the Internet.

The core idea is quite simple:
Its goal is the interoperability of diverse communication systems with standard protocols. The model partitions a communication system into abstraction layers. The original version of the model defined seven layers.

A layer serves the layer above it and is served by the layer below it. For example, a layer that provides error-free communications across a network provides the path needed by applications above it, while it calls the next lower layer to send and receive packets that comprise the contents of that path. Two instances at the same layer are visualized as connected by a horizontal connection in that layer.

When we are talking about the layers that together offer wired Internet services, I separate the layers tied to geography (layers 1 and 2) from layers above that.  I consider all digital communications (whether it is ISP services providing IPv4 or IPv6 public routing, IPTV, cable or telephone) to be "over the top" of that service.

This is quite different than how the converged phone and BDU industries define it which is that only competitors to their own vertically integrated services are "over the top".  While I am using a neutral definition that is based on the underlying technology, they are using a business definition which privileges existing vertically integrated companies over the interests of a competitive marketplace.

This creates very different language between people from the Information Technology industries and people who are part of the converged telecom/BDU industries.

How does this layering impact the content industries?


When I look at the content industries I also see a number of layers.  Like my separation between physical networking and services that are built "over the top" I separate industries involved with the creation of content from those who are involved in the communication or distribution of that content between creators and audiences.

In the most recent "Canadian Content in a Digital World" consultations the type of content discussed most often was television ("small screen" format video content, contrasted with "big screen" format movies).

When some people think of television they bundle together everything from the first ideas that a scriptwriter has all the way to the wiring (aerial, cable/satellite/IPTV receiver) that plugs into the television.  Most stop there and at least don't consider the television manufacturers to be part of the same industry.


When I think of television I see a series of layers with interoperable interfaces between them.

  • Content generation:  There are a large number of creators involved in the production of scripted (and even unscripted) shows. While there are different layers within, I feel comfortable as an audience member grouping those layers together even if the different layers are critical within the industry.
  • Content distribution:  There are many interoperable and competing methods, with the following being only a few examples:
    • physical media distribution, such as DVDs, through online and physical retailers
    • online content libraries, which includes flat-fee subscription services like Netflix or online retailers like Google Play or Amazon Video (once launched in Canada to compliment their existing physical DVD distribution business)
    • Broadcasting and BDUs, which provide pre-programmed streams of content (Note: I strongly reject claims that online content libraries are more similar to broadcasters than they are physical media retailers)
  • Content access: there are a wide variety of access technologies, and an increasing number of these are networked within the home.  One content access device (receiver) may be a different home networked device than the screens used to view and the speakers used to hear, and we need vendor neutral interoperability between these devices.

In my primary submission to the DigiCanCon consultation I focused on how the government managed (I suggest mismanaged) convergence.  The transition could have been a transition from purpose-built analog networks where what was on top of the network was fixed to one that could be modeled after the OSI networking model with interoperability between services built on top of each other.


I believe the greatest threat to the content industries is ties to specific brands or technologies on other layers of the communications stack.  If, as an example, a screenwriter believed that their future is tied to that of "broadcasting" then they will try to force any type of content distribution -- even disruptive technologies that will likely replace broadcasting for most audiences of scripted programming -- to act as if they were the same "broadcasting".

This policy is of great benefit to the "broadcasting" industry, who would then have less to fear from competitors hobbled by a regulatory environment that is mismatched for these competitors.  It is, however, extremely harmful to the interests of the content industries as well as their audiences.  There are many features of some of these disruptive technologies which would benefit creators that they won't be able to harness if they incorrectly identify suppliers of these technologies as opponents.

The Innovator's Dilemma


Much of the dynamic we can see between the content industry, broadcast industry, and Canadian audiences can be explained by Clayton Christensen's 1997 textbook The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail.

Over-simplifying: companies who were successful in one market have a hard time providing services based on disruptive innovation that is likely to replace the older market.

This can be seen with broadcasters, and those that see themselves as dependent on broadcasters, claiming that Netflix and other "foreign" companies are extracting money out of Canada.  Not discussed in this attempt to wave the Canadian flag is the fact that there are no domestic competitors because the incumbent content distributors are themselves "broadcasters" who see this disruptive innovation (online content libraries) as a threat. They have been unwilling to offer that service, and have done everything they can to block competitors.  The closest that will remain at the end of the month is CraveTV which isn't competitive with first-run content libraries like Netflix, most likely because it is owned by a parent company that doesn't want to disrupt its existing broadcasting and BDU services.


My own experience trying to watch Supergirl in Canada is an example of what happens.  As the "broadcast" industry was tied to specific geographic regions, much of the content licensing models have been as well.  Canada is carved out and one entity, in this case (and all too often) a broadcaster (Showcase, owned by Corus Entertainment), is granted an exclusive license for the region of Canada.  That broadcaster then doesn't want online content libraries to compete with broadcasting so doesn't advertise (or sometimes allow to be offered) legal alternatives to broadcasting, nor provide services to paying customers who have opted for existing legal alternatives.

I was essentially forced by Showcase to resort to using a VPN service to bypass region restrictions and watch Supergirl from a US source.  While I paid money to Showcase for a season pass, Showcase hasn't been willing to update the content library offered through Google Play with new episodes.

I had the same problem with other shows including Game of Thrones and BBC Class which Bell apparently would prefer I infringe copyright than find out about legal alternatives to broadcasting.

Personally, I "cut the chord" (unsubscribed from cable service) years ago, and don't want to go back any more than I want to give up indoor plumbing or other modern conveniences.

An Ad free CBC?


CBC is a large corporation that receives a large amount of public money for all the layers that exist within it.   I believe taxpayers should be looking more closely at each layer and ensure that it is taxpayers and the politicians that represent us that more closely direct the specifics we want we are willing to pay for:

  • Canadian content creation:  I want to see more of this.  This means not only am I willing to have my tax money going towards content creation, but that I want the results to be available to me.  I don't use the services of broadcasting (OTA or via a BDU), so content that is only made available via broadcasting isn't made available to me.  As I wrote in my submission, public funding should be conditioned on wide public access.  This means being neutral on the wide variety of content distribution mechanisms and services.
  • Domestic and foreign radio broadcasting:  This is the cheaper of the two types of broadcasting, both for transmission and reception.  This is an important way for Canadians domestically (especially in rural and remote areas), as well as abroad to get news from Canada.  Terrestrial audio radio is accessible in locations which can't be served by the Internet.
  • Television broadcasting: I only believe in subsidizing television broadcasting in rural and remote areas not able to be adequately served by commercial broadcasters.


A proposal to add $318million more to CBC's budget to remove advertising from broadcasting doesn't sound appealing to me.  If we were talking about $318million more for Canadian content creation that would be accessible to me as an audience (public money conditioned on being neutral as far as content distribution systems) then I would be in favor.

Even if we were talking about transferring budgets away from television broadcasting to subsidize emerging content distribution as a policy tool to reduce copyright infringement, I would be in favor.

I don't see anything of value to me of making broadcast television ad-free.  It might make that broadcaster more competitive with online services that are paid for by subscribers rather than advertisers, but I think that is a very inappropriate abuse of public funding.  The last thing I want is my tax money funding a broadcaster which would think of online content libraries as a "competitor" (or some extremists claim "industrial dumper") and be denying me access to content which I partially funded.

A more future-facing proposal

 

I believe we should be creating structural separation between the major layers in the CBC.  Specifically, content creation would be structurally separated from any type of content distribution.

As part of that structural separation some of the money currently paid to the content distribution layer (the broadcaster) should be shifted to content creation.  I do not believe it is advertising that conflict with CBC's public interest mandate, but the conflict of interest that arises whenever content creation and content distribution are thought of as a bundle.

In markets where the broadcasting arm is seen as being in competition with commercial broadcasters, we really need to finally ask ourselves if a publicly funded content distribution service should be in that market at all.

And yes, it wouldn't make sense to call the Canadian Content Creation Corporation (CCCC?) the CBC any longer...

Saturday, November 26, 2016

Notes from watching Supergirl via VPN

It is only 2 more sleeps (as the kids would say) until the Monday episode of Supergirl launches #DCWeek, the 4-series crossover event between Supergirl, Flash, Arrow, and Legends of Tomorrow.





I have been looking forward to this since I first heard about the possibility last spring.

Unfortunately, as anyone who reads my blog knows, I've been having trouble watching Supergirl in Canada even though this content is very Canadian, being filmed in Vancouver.

The other 3 shows are on the CTV GO app which, while not being ideal, at least works. For Supergirl I tried to watch on the Showcase website, then gave up and paid for a season pass via Google Play. It is Saturday and last Monday's episode of Supergirl has still not been posted to Google Play by Showcase.

(Nov 29 update: Nov 14'th episode still last posted, so 2 weeks behind).

There is no way I'm going to trust that both episodes will be available on Monday, and that Showcase's screwup won't continue the rest of the season. Typical with my interactions with Canada's broadcast industry, I feel duped.


I've sent tweets to @showcasedotca , and while the person in charge of that account acknowledged the problem it hasn't been resolved yet.



I sent a messages to feedback@showcase.ca, and while I received an automated reply from "Showcase Viewer Relations" I have received nothing else.


I've now taken the next step to ensuring I can view the launch of the crossover event Monday without a problem.

Setting up a VPN to watch via the US source


While I use VPNs as part of my work every day (I manage servers spread across the country, and need to communicate between them securely), this is the first time I have been driven to use a VPN to bypass region restrictions.  If anyone in the broadcast industry has a problem with me using a VPN for this purpose they can send their complaints to feedback@showcase.ca to see if they get any better response than I have.


Some quick searching found many review sites for services that use VPNs for the purposes of bypassing region restrictions.  The one I decided on was ExpressVPN, and paid $99.95US for a year subscription.  They indicate that if I cancel within 30 days I get a refund, so like Netflix I have a month to decide if this is worth keeping.


My first attempt to use ExpressVPN was with the Android App on my ASUS Flip Chromebook.

I ended up learning about something new about the Android support in new Chromebooks.  It seems that it is only the Android container, and not the device as a whole, that the VPN software works with.  This meant that the version of Chrome running within ChromeOS would show my normal IP address, while I would get the US based IP address if I used the Android version of Chrome.

With this setup going to The CW's Supergirl site didn't work as I would have hoped. Detecting that I was on an Android device (not a Chromebook) it sent me to Google Play to download the Android CW App. Google Play indicated that the app wasn't available in my country.

I installed the ExpressVPN client on my Linux desktop in the basement. I was able to go to the CW Supergirl site and watch last Monday's episode.

This isn't where I want to watch television, so isn't something I would be wanting to do often.  I could set up the VPN via my gateway rather than on a desktop, which would allow me to watch via my Chromebook, but then enabling/disabling the VPN all the time would be inconvenient. Any use of VPNs slows down network speed, and I wouldn't want our normal network usage to be diminished because of a few broken content delivery services.

If I keep the VPN software I might have the router send specific subnets via the VPN (CW, not sure about Netflix).  I just checked the BBC iPlayer and it works well with this VPN service -- all it took for me to finally decide to take a look at bypassing region blocking was to finally get so upset with dealing with the Canadian broadcast industry and Showcase finally pushed me over that edge.

The CW experience.

It's a broadcaster, so I'm putting it in that context.  I really prefer first-run subscription content libraries like Netflix, and wish there were competitors to this in Canada for anything not available on Netflix.   Second-run subscription content libraries like CraveTV are fine for watching old shows, but are not a substitute for first-run services.

The CW's website is a massive improvement over anything I've seen from the Canadian broadcaster-run websites.

The show has commercials, and like when watching broadcasting they are at the same video quality and sound volume as the show.  None of this jarring mess of uneven video quality and massive audio volume jumps that you can see on the Showcase.ca website.

The commercials even have text below them (outside of the video) clarifying who the advertiser is, and have links directly to the advertisers website.   This must be amazing for US based advertisers where audiences are more likely to want to thank them for sponsoring the show, rather than in Canada where you feel like contacting them to let them know the broadcaster has duped them.

I wrote in the earlier article how Supergirl was the only series I'm watching where I saw advertisements.  I'm not sure if advertisers are better treated by Showcase which tries to display commercials and does it poorly, or CTV where the CTV GO app doesn't bother to show advertisements (just interrupts the stream and takes a few moment for buffering to catch up again).

I'd rather pay to not have advertisements, but bad experience with paying Showcase to access Supergirl has reminded me that paying money is no guarantee you'll get service from a Canadian broadcaster.  I'm getting good service so far from Space for my season subscription to BBC Class, even though they'd rather I didn't pay them that way.


I've now paid for the ExpressVPN service, money I would have preferred was sent to a content creator.  I might as well make use of it for watching the rest of the CW series.  I don't know if I'll keep the service, but I at least know I'll be able to enjoy the crossover event next week no matter what the Canadian broadcasters do.



February 18 update:

The problem hasn't improved. After complaints about ongoing delays for episodes, I received a suggestion from the person managing their twitter feed to send more email.





This is entirely unreasonable. Either the people they have hired to make the episodes available should have been fired months ago for incompetence, or this is deliberate behavior on the part of the company. Showcase is likely presuming that if they constantly screw up legal alternatives that fans will be driven to watch via Showcase (either via cable of via their website).

If your child stole money, would you reward them with candy or would you believe they needed to be reprimanded and/or punished? The reality is that this type of dishonest behavior by broadcasters drives people to VPN services as well as to copyright infringement. Showcase should be being treated by lawmakers and the law similar to how ISOhunt was during the C-32/C-11 hearings, as a commercial contributory infringer.

Friday, November 25, 2016

Minister Joly wrong to want to bring tech companies "into the system".

I own Samsung and ViewSonic televisions,  Philips and Panasonic DVD players, and mobile devices from ASUS, Huawei and LG.   I don't think I know anyone who only uses Canadian designed and manufactured technology to watch scripted programming.  I never heard a Minister of Canadian Heritage claiming that these technology companies should be brought "into the system", confusing these technologies as being part of the broadcast system and thus should be regulated as part of it.

Why does Minister Joly apparently believe that other technology products and services such as Netflix, Google (YouTube, and Play Movies and TV), or Amazon Video should be brought into the system?  These technology companies are no more part of the system than the hardware manufacturers.


When discussing how Canadian Content Creators harmed when Netflix claimed to be a "broadcaster" I discussed the differences between content libraries and broadcasters/BDUs.  There is a need to regulate companies using Canadian airwaves such as broadcasters, as well as those putting wired above and below public and private property (something that would otherwise be trespass) such as BDUs and telecommunications companies.

None of these regulatory reasons apply to technology companies offering content libraries or technologies used to access content libraries.  Online libraries are not in any way part of the "broadcast" system, and should be regulated as providers of technology products and services as is the case for other technology products and services.

This outmoded way of thinking of "online" content distribution as being related to "broadcasting" is harming both Canadian creators and Canadian audiences.

 

Barriers to Canadian Content creators reaching audiences.

On Wednesday I wrote about the case of writer and director Christopher White who is using Amazon Prime video to distribute a movie.


Amazon is already a content distributor in Canada, but only when the movie or TV series is stored on DVD and Blue Ray disks.  Their Amazon Video service is not currently offered in Canada, most likely because of regulatory barriers and other red-tape when dealing with Canadian governments -- most likely policy under the jurisdiction of the Department of Canadian Heritage.

Why is Minister Joly threatening to force Amazon Video to be "part of the system" if it enters Canada, while Amazon's existing distribution of physical disks to Canadians doesn't concern her?  The Minister should be trying to reduce barriers to Canadian content creators, not erect new ones!  It's not her job to "build a wall".

 

Barriers to Canadian audiences accessing Canadian Content

While some narrowly concern themselves with the headquarters of the company financing the production, or the nationality of some tiny number of writers, I consider the amazing creativity filmed and and produced in Canada to be Canadian content.  I've been a big fan of the Stargate and related franchises (including Sanctuary), Battlestar Gallactica, and recently all the DC comic Superhero series -- all primarily out of Vancouver!

I have been looking forward to next week's DC Superheros Crossover Event since it was announced last spring.





Because of the type of thinking that Minister Joly is demonstrating, the event may be ruined for me as I may not be able to see the first episode of the event before I watch later episodes.

All 4 shows are financed by The CW network.  Unfortunately because of broadcast-era regional licensing these shows are not made available directly to Canadians in a single modern first-run content subscription library (such as Netflix), but on distribution channels controlled by "Canadian" broadcasters.

Three of the four series are exclusively licensed in Canada by CTV, and Supergirl is licensed by Showcase.

While Bell owns both CTV and CraveTV, new episodes are not made available on CraveTV as that service is operated as a second-run service and isn't attempting to compete with first-run content library services like Netflix.  This outdated attitude more than anything else is likely why Shomi failed as Canadians want a first-run streaming content library which makes new episodes of series available as soon as they have been published.

I've been having a hard time watching Supergirl via Showcase -- first their website was so poor that I was having a hard time enjoying the show.  Then I gave up and paid money via Google Play for the season 2 pass.  It is now Friday, and Monday's episode is still not been released by Showcase for Canadian viewers.

I may, if I'm very lucky (unlikely) get a response from Showcase to my various only questions (twitter and email), and have Mondays episode available in time. It is far more likely I will be forced to get from some other source (VPN to access US source, or some "other" less authorized source).

I'm left wondering why I have to deal with Showcase, CTV or Bell at all?  I'm not interested in going back to broadcasting or BDU services to access scripted programming any more than I'm interested in giving up indoor plumbing and other modern conveniences.   There is no reason for the government to be supporting regional exclusive licensing in a world where technology makes most of these restrictions counterproductive (See Bell's inducement of copyright infringement).

Audiences should be able to directly access these shows from the copyright holders, not from some irrelevant and outdated country-based intermediary.

(Update:  Notes from watching Supergirl via VPN)

Core cultural policy changes

While I have written a series of articles during the DigiCanCon consultations, if there is one thing I can recommend to the Minister of Heritage and the Department of Canadian Heritage is that they need to separate the creation, distribution and access to Canadian content from each other.  Having the entity that distributes the content be "Canadian" is no longer any more relevant than the brand of television people are using in their homes.  Thinking that entities which are carrying out activities entirely unrelated to broadcasting should be brought "into the system" is facing backwards into the past and rejecting the possibility of supporting Canadian content into the future.



  • Canadian Content funding should be to creators, not intermediaries
  • Each different content distribution mechanism should be regulated separately.  Online content libraries are no more part of the "broadcast" system than retail DVD distribution is.  These retailers do not not use our "spectrum" and they do not use "right of way" privileges to put wires above and below public and private property.
  • Barriers for creators reaching audiences should be removed.  If this means actively soliciting non-Canadian content-distribution companies to offer their services to Canadian creators and audiences, then that should be quickly pursued.
  • While broadcasting is a different market, legal content libraries directly compete with copyright infringing content libraries.  As a measure to reduce copyright infringement, the Canadian government should be supporting (financially and otherwise) legal content libraries.  For those who believe that infringement is a substitute for payment, they should support the government creating as many new payment options as possible.

Monday, November 21, 2016

Quick ways to contribute during final week of #DigiCanCon consultation

The deadline to participate in the Canadian content in the digital world consultation is this Friday, Nov 25, 2016 (See end of post). While you may not have time to publish your own ideas, you should still take the time to voice your support for ideas you agree with.

As a new media supporter who "cut the chord" (well, unsubscribed from Cable TV -- the cabling is still all over the house ;-) a few years back I have a pro-Internet perspective. This is true regardless of the type of creativity we are talking about, and while most of my submissions focus on scripted television (as much of the other submissions did), the ideas apply equally regardless of the type of digitally stored and communicated content.

As a software author and fan of the creativity of others I want Canadian creators to be well paid for their contributions, but don't believe that subsidizing old-media intermediaries is the way to do it.

I have made a number of submissions to the consultation since it was launched in September.    What I'm hoping you can do today is click on one or more of the links below to my submissions and, if you agree with them, vote them up.

Subscribing to the consultation site is easy. Where it says "sign In | Register", you can do so using your existing Facebook or Twitter account.  You don't need to remember yet another password to interact with this consultation site. There are only a few extra things you need to fill in to register the first time, and it only takes a few moments.

So please register (or sign in again, if you have already been there) and take a look at the following ideas. 

Ideas from Russel McOrmond


Other ideas I voted up

I only voted up a few ideas as most of the ideas seem to be from old-media folks who want to increase taxes and/or levies on neutral communications technology to subsidize the content industry.  There is also a lot of protectionism talk (IE: only allowing Canadians to work on Canadian projects), which is counterproductive if we want our talent to earn a living in the larger global marketplace.  Protectionism is incompatible with expanding to global markets, and the bulk of what I saw on the site were impractical or counterproductive ideas.


If I missed any that are worthy of being voted up, please let me know in a comment.




Seems there was a mistaken tweet this morning from @CdnHeritage suggesting that Wednesday was the final day for submissions.

That tweet was deleted:



An older tweet confirms this Friday.


Canadian Content Creators harmed when Netflix claimed to be a "broadcaster"

A few people have posted a similar message with the #DigiCanCon hashtag.

(Barbara Worthy is a writer, performer and producer primarily for CBC. Heather Knox is a Toronto based actor.)

While their intention might have been to add some money to a funding source, ideas within this tweet threaten funding for Canadian creators as well as threaten their creativity in other ways.

Funding issues

I discussed a number of the funding issues in an earlier article on making sense of the Netflix, ISP, ICT DigiCanCon tax. That was a summary of some of the most visible proposals, and a suggestion that funding through general revenue is the least risky to the interests of content creators. The posting didn't put these proposals it in the larger context of other funding programs as Michael Geist did in The Billion Dollar Question: How to Pay for Melanie Joly’s Digital Cancon Plans.

This context is critical.  While Heather, Barbara and others want to add some money to the millions involved in the Canadian Media Fund, what their campaign will likely do is put at risk the billions of dollars of support that the cultural industries already receive from Canadian taxpayers. The more the cultural industries want to extract money from communications infrastructure used for far more than communicating cultural works, or tax services that make content easier to legally access, the more likely the new generation of online activists will start to highlight, scrutinize and target all subsidies to the cultural industries.

This is a very risky scenario for the cultural industry, especially if any of the larger players in the ICT industry feel threatened or are lobbied into action by their customers.  I once gave my technology property rights talk at a technology conference. After the talk someone who worked at Intel came up to me and said that I shouldn't be concerned about the content industry trying to influence features in or having control over communications technology.  He said that if the content industry were able to change policy in ways that didn't benefit Intel that they would purchase them: purchase the major studios and record labels, and ensure that these industries continued to promote ideas that were to Intel's benefit.   This of course didn't reduce my concern as I believe citizens and not third parties (device manufacturers or content industry) should be in control of the technology that intermediates more and more of our lives.  It was an important reminder of the relative size of some of the companies in the ICT industry compared to the content industry.


Rather than increasing cost through levies or taxes, we should be subsidizing services like Netflix as a measure to reduce copyright infringement. While broadcasting is a very different market, lawful content libraries like Netflix exist in the same space as unauthorized content libraries. The more we can drive Canadians to non-infringing content libraries like Netflix, the less infringement will happen in Canada. Moving Canadians away from infringing sources of content, sometimes the only content library source for specific content, represents a far more important source of funding for Canadian creators than anything that can be extracted via a levy on Netflix.

Spectrum of Canadian content freedom.

While the ideas in those tweets put funding at risk, they also cause risk to creators beyond funding.

To understand this you need to picture a line which can represent the spectrum of Canadian content freedom.

By spectrum I am referring to a classification in terms of its position on a scale between two extreme or opposite points, from one end being absolute control and the other end being content freedom.  I am not speaking of a set of transmission frequencies.

To avoid any confusion, freedom is a question of liberty and not price: content freedom is about removing barriers to audiences accessing the content that they want while continuing to ensure creators get compensated.

From the controlled end of the spectrum

  • One extreme is when an individual or entity unilaterally decides what content people must watch at any given time.
  • One step towards freedom from this is when audiences are allowed to opt not not listen or watch.
  • One further step towards freedom from this is when audiences have more than one stream of content to choose between.  Even though what is on the stream is still fully programmed by someone else, the ability to choose between streams allowed for some minimal content freedom.

This is the world of broadcasting.  What is on each stream is programmed by someone, but there are choices of streams.  I grew up in a smaller town in an area not serviced by cable television where there were a handful of radio stations and 4 over-the-air television stations.  Those 4 television stations (A French and English CBC affiliate, a CTV affiliate, and TV Ontario) were the fully programmed video streams that we could watch.

What makes something broadcasting is not whether sound, video, or even text data is communicated "by radio waves or other means of telecommunication for reception by the public" (Broadcast Act) but the fact that this communication is programmed.  The broadcast act regulations are intended to be targeted at the programmers, to ensure among other things that these programmers weren't unduly filtering or dictating what content Canadian audiences are able to enjoy.

As these streams were fully programmed they delivered what the programmers wanted people to see, not necessarily what Canadian audiences wanted to see.

One obvious thing missing was that Canadians wanted to hear and view some of our own music and stories told by fellow Canadians.  It was cheaper for the programmers at the broadcasters, especially for television, to license Canadian rights to US shows than to license (often fully finance if there weren't additional markets) Canadian content.
  • To bring Canada one step further on the content freedom spectrum, Canada introduced Canadian content quota requirements.
While some may feel content quota system exists to serve content producers, the policy can primarily be justified as a mechanism to better enable Canadians to access the content they want and not have the programmers at a broadcaster dictate what they can and cannot enjoy.  I believe we need to recognize the high value of Canadian content to Canadians, and recognize that we do not need to force Canadians to view or listen Canadian content. We only need to regulate intermediaries which might otherwise not be offering Canadians access to content created by fellow Canadians.


The date you first came across cable television depended on where you lived in Canada.  As early as the 1950's there was experimentation with the reception and redistribution of distant television stations. At this point there weren't many Canadian stations, so it was US stations that were being redistributed to Canadians.

While this retransmission was originally an instance of copyright infringement, this activity was eventually legalized and what the CRTC now calls Broadcast Distribution Undertakings (BDU) became a legitimate and regulated industry.

While there were now more channels to choose from, we still needed to strongly regulate the BDUs.
  • To bring Canada further towards content freedom, BDUs are actively regulated to ensure that their influence over the choice and placement of channels didn't negatively impact the rights of Canadians.
As one small but critically important example, local Canadian stations within a geographic region must exist in the basic cable package and must be conveniently located within the channel lineup (with Analog BDUs that was channel 13 and below).

An additional aspect of content freedom is for content to be available on "reception" (access) devices chosen by the audiences.   Unfortunately the BDU industry was allowed by the CRTC to take a major step backwards with the digital transition.  With analog cable there were vendor-neutral standards used to communicate channels, allowing audiences to buy televisions of their favorite brand and they could receive analog cable channels.  The CRTC mismanaged the digital transition in many ways, and one was they allowed the BDUs to move from that vendor neutrality to a system where only specific technology brands -- often only supplied by the BDU -- can be used to receive digital BDU retransmissions. This is an error I hope the Canadian government will quickly correct to benefit those still using BDU services.

There are also growing concerns about media concentration, with BDUs owning most of the Canadian television stations (as well as other media).  Whether we will advance along the spectrum of Canadian content freedom, or retreat towards more centralized control, is a matter of active public policy debate. This debate, rather than narrow and ephemeral funding issues, should be at the heart of the Canadian Content in a digital world consultations.


From the freedom end of the spectrum

Lets look at this line from the other end for a bit.

  • Imagine a utility which offered audiences a library of all audio and video content ever recorded, easily searchable to quickly find anything someone would want, and that was accessible at any time, location, and on any reception device of the audience's choosing.  The creators of this content are all compensated appropriately for their creativity through a variety of mechanisms that ensure that the means to pay is never a barrier to access, and there is no longer any incentive to infringe copyright as there is no possibility that infringement could be easier than accessing the content library.


Services like Netflix and Google (YouTube, Google Play Movies and TV, etc) are by far not this utopia. They are, however, much closer to this end of the spectrum than they are to the fully programmed end of the spectrum.

  • Netflix offers subscribers, for a reasonable fixed monthly fee, access to any content in its catalog to view at a time of the audiences choosing.  There are limits on what devices can be used, but it is far less restrictive than nearly any other (legal) service which offers access to content still under copyright. For content which Netflix funds, or where the copyright holder allows, it is entered into the catalog on release date.

While Netflix does not program the content (meaning, doesn't decide what content and at what time it is communicated to audiences), and thus broadcast-style regulation is entirely inappropriate for a service that has little in common with a broadcaster, there is still a need to apply regulation.

Netflix has choices it makes about what content is available in its catalog, and for how long. This is often a complex negotiation with content creators (for the production of new content) or copyright holders (for the licensing of existing content).  Sometimes (some suggest most often) it is the creators and copyright holders which are denying licensing to Netflix for some reason, and sometimes it is Netflix deciding to not bother to attempt to license a specific title. In any case, these negotiations should be monitored by governments.  Parties which are through their actions reducing Canadian's ability to access content through content catalog services should be regulated.

One problem area is exclusive regional licensing.  Content is licensed exclusively for a region, and then only offered through the distribution channels controlled by that licensee.  One of the problem cases can be seen when a broadcaster or BDU licenses content and then denies access to that content other than through a broadcaster (specifically, not offering via any legal content library service similar to Netflix, as well as blocking Netflix from being able to license).

The broadcasting industry and the content library services are different markets, and trying to force audiences back to broadcasting (backwards along the content freedom spectrum) is an inappropriate abuse of exclusive licenses.  Like a BDU denying access to a local channel, or a broadcaster denying access to Canadian content through their channel, other company policies which restrict Canadians access to the content of their choice should not be tolerated.

An important thing to note is that while Netflix is no utopia, I suspect adequate monitoring would reveal than any lack of Canadian content accessible through content libraries is more likely to be the anti-competitive efforts of Canadian broadcasters and BDUs than it is any choice on the part of content library services like Netflix.  Even when it comes to the Netflix catalog it is the actions of Canadian broadcasters and BDUs that require the regulation.

  • A few step away from freedom are the second-run content catalog services run by Canadian BDUs such as CraveTV and Shomi.  The catalog is smaller than Netflix, the service is available on far fewer devices, and is second-run in that content is first made available via other media (such as programmed broadcast television) before entering the catalog. (See: CraveTV not competitive with Netflix, or even DVD's)
While second-run streaming services have an important place in the market, just as second-run movie theaters do, there is a conflict of interest when these services are run by broadcasters or BDUs. Granting access to older episodes of series, but denying access to new episodes, appears to be an attempt to drive people back to cable to watch the newer episodes.  When a BDU has an exclusive license to first-run content in Canada, they have that disincentive to actually offering access to the content through their own streaming service.

Unfortunately, the reality is that this business practice ends up driving people to copyright infringement which exists in the same space as lawful content catalogs, not to broadcasters or BDUs which represent a quite different market.

Wwhen it comes to issues like copyright, the broadcasters and BDUs try to (ab)use the content industry as pawns in their desire to stop people from moving closer to the content freedom end of the spectrum I describe.  It has become clear to me that BDUs have a stronger preference for  Canadians to infringe a creators copyright than for Canadians to learn about legal alternatives to the broadcaster or BDU distribution platforms.


With the vertical integration and media concentration we see in Canada there is a strong need for the government to be monitoring and regulating the broadcasters and BDUs to ensure that they aren't able to unduly influence what Canadians are able to access.
  • Further steps away from freedom are the steaming services available from Canadian broadcasters.   These services offer a tiny catalog of content where episodes of series are only available a week or two, but never entire seasons available for audiences to watch at their own pace. These services are most often available on even fewer devices than CraveTV.


In the context of technological progress

I hope the idea of this spectrum is clear, and is a good starting point for comparing the growing variety of content distribution mechanisms available to Canadians.  While we can have an important debate about the type of regulation that is needed for various content catalog services, it should be obvious that content catalog services have very little in common with broadcasting, and that blindly applying broadcast-style regulation would be entirely inappropriate (and counter-productive).

It should also be obvious that Canadian content creators benefit when they are able to meet up on the platforms chosen by audiences, and that audiences are moving away from centralized control to content freedom.  Creators who are enabled to move with audiences by having their content unbundled from any content distribution platform will benefit the most.
We should note that there has been a progression over the decades from limitations in technology that kept us closer to the centralized-control end of the spectrum to more and more content freedom. Anyone who is thinking towards the future should be thinking about technologies that grant audiences more freedom, not looking backwards to technologies, business models, or government policies that restrict content freedom.

Greatest barrier to moving closer to Canadian Content freedom

The greatest barrier to moving closer to Canadian Content freedom, where greater freedom would have a positive impact for both content creators and Canadian audiences, can be seen in the tweet.
"If we want CDN shows on *all* our screens"
The notion is that who provided licensing fees, or who the copyright holder of Canadian content is, should be tied to which screens the content is allowed to be viewed on.  This is a concept which Canada must quickly reject, especially for any content that receives any type of public subsidy.  Once video is released it should equally be accessible on any screen, and distribution platform dependencies should be disallowed.

This is a concern I have had for a very long time.  It is a notion that only benefits those specialized companies that exist in the post-convergence overlap between the telecommunications and BDU sector.  For these companies, cultural content only exists to benefit their special economic interests. In their mind content and their proprietary content delivery platforms are a bundle, and some in the sector have offensively said that a specific show no different from a specific Happy Meal toy

This is exactly the type of inappropriate control over culture that required Canadian content regulations to exist. Canadian content regulation is needed because specific shows have connection to us as people in ways that are entirely different than a "Happy Meal toy".  These stories form part of who we are as individuals, as communities, and as a country.

A world where Canadian creators are mere employees or in some other subservient role to a specific content distribution platform is not one that can offer any respect for Canadian creators, Canadian audiences, or Canadian culture.

Unfortunately far too many creators have a Stockholm syndrome relationship with broadcasters or BDUs, agreeing to and/or promoting ideas which are contrary to their own best interests.  This is a serous problem that will require government intervention to protect the cultural sector -- sometimes from individuals alleging to represent the interests of the cultural sector.

Tuesday, November 15, 2016

Gave up trying to watch a television series via Showcase #DigiCanCon

Last month I posted a review of the Showcase.ca website and my attempt to watch the Supergirl series. I later found this series on Google Play TV, no thanks to dishonest broadcasters who don't want Canadians to find out about legal alternatives to cable. When I noticed the source was Showcase I wrote:
I was considering paying for Supergirl season 2 to get away from the horrible Showcase website, but now that I know that it is Showcase that would get part of my money I dropped that idea.  I feel like I'm being pick-pocketed, not treated as a potential valued customer.
I've given up trying to use this horrible Canadian broadcaster website. I paid my $39.99 and watched this week's episode (Episode 6: Changing). This episode isn't yet on the Showcase website yet even though it aired yesterday.  With Google Play TV I expect to be treated to the episode much earlier -- in the case of BBC Class I get access to the episode 12 hours before it airs on the Space cable channel. Unlike the broadcasters (legacy OTA or Cable, or their websites), Google Play TV notifies me when a new episode is available and properly keeps track of what I've watched (and how far if I needed to pause), and gives me a consistently clear picture.

That was the only series I'm watching on a platform where I saw commercials. While the shows I watch via the CTV GO app likely intended to have commercials, no commercials are ever displayed and the show continues after a momentary blip around where commercials were likely intended to be. I hope that even though nobody has to pay CTV to legally access that content that CTV is still appropriately paying the creators as it isn't their fault that Bell/CTV doesn't know what they are doing.

My hope is that Showcase isn't getting much money out of my purchase as they deserve nothing. Typical to most broadcasters they are a net negative when it comes to the interests of the creators of the shows as well as their fans.


Update: Thursday, November 24.

No new episodes since the purchase.  While the episode from Monday is now on the Showcase website, it has not been added to Google Play TV by Showcase. Last week's episode went up on Nov 14, but this week's episode is not here (Checked again at 16:00 on Nov 24).

I've tried contacting Showcase via Twitter, as I don't see a way for me to contact their customer support via Google Play.

Next week is the 4-way crossover, and this was a big reason I got caught up on Supergirl and subscribed to this season - otherwise I would have waited for it to show up on Netflix.




While in the USA all 4 shows are on the same network (and all shows being made in Vancouver), old-media exclusive licensing means that while Flash, Arrow, and Legends are all on the CTV GO app, Supergirl is on a separate broadcaster (One that doesn't have an app, and whose website is broken).  I've paid money to avoid the website, only to now have to worry about whether the episode will be made available in a timely manner.

The episodes of the other shows are only available for 1 week on the CTV GO app, so if it is delayed again next week I will either need to skip watching the Supergirl launch of the crossover or source the episode from "somewhere else" (and after paying money to avoid it, I don't think that will be the Showcase website).

Wednesday, November 2, 2016

Defend #DigiCanCon through Modern Management of Communications Convergence

The Canadian content in a digital world consultations are underway, and the Minister of Canadian Heritage has indicated that everything is on the table.

Unfortunately there is a large group of people who have been dominating the consultation with what I would consider to be minor details of an issue that is far broader than they seem to be aware of.  Their focus has been sources of funding for creating Canadian content -- both on the variety of government programs as well as the ongoing claim that stronger copyright aimed at audiences will somehow better protect the economic interest of creators.  I believe discussing mandating Netflix become a contributor to the Canadian Media Fund is as helpful as rearranging deck chairs on the Titanic.

These consultation participants appear to have missed the elephant in the room, which also represents the greatest threat to the interests of creators,  which is the concentration of vertically integrated communications companies.  I've been writing for years how these companies see creators as pawns, and they are quite willing to sacrifice the interests of creators in order to advance their conflicting interests.

I strongly believe the origins of this problem comes down to a failure in how the Canadian government managed the convergence of communications technology.

Communications Convergence

I have been excited about convergence since I first heard of the idea in the early 1990's.  The idea was that as communications technology moved digital we would be able to move to a neutral communications infrastructure rather than the purpose built analog networks of the past.

It always made me feel uncomfortable that we had one wire into our homes for two-way voice communication (telephone) and a separate wire for one-way video communication (cable TV).  I considered this an unfortunate side-effect of the technology of the day, and through convergence we would be able to build a communications system that was much more like our road system.  We did not build special medical roads you needed to use to get to hospitals separate from political roads you would need to get to city hall, which would also be separate from food roads used to get to get your groceries.  We had one road system that was managed by individuals (their driveways) and appropriate levels of government (municipal, provincial and federal) that was agnostic to the specific source or destination.  We did not allow companies in the food industry to dictate road policy which would impact our ability (slower lanes, differentiated pricing, etc) to get to a hospital (or only the food industries preferred brand), or allow any specific industry to influence other industries that were built on the neutral road infrastructure.

One or two way voice or other audio communication, one or two way audio/video communication, queued text and other data communication (email/etc), and other services would all run on top of this neutral network. We would no longer need to care about what type of traffic was being routed -- only how much of it for capacity reasons as we do for our road system.

With the connection into our homes being neutral I also assumed we would finally end the communications exception.  All the other connections into our homes (water, sewer, natural gas, electricity) are managed by the public sector (most often distribution public sector, but contents private sector), while the purpose-built telephone and cable TV connections were managed by companies that thought of themselves as private sector.  While the companies representing these communications exceptions exist because of government largess (exceptions to property law for right-of way access, spectrum monopolies, considerable grants, and even specialized exceptions to copyright), they managed these networks for their own private gain often at the expense of wider public policy goals, the interests of other businesses in other sectors, and the interests of Canadian citizens.

Failed Government Policy

All the talk in the 90's about the "information superhighway" lulled me into a false confidence that the government saw a similar vision of managing our communications infrastructure as we do the road system. What emerged in Canada was the opposite in many ways.

Companies who previously offered telephone services now offer BDU services, and have purchased broadcasters, publishers and other media producers.  The same happened with BDU companies which now offer telephone services and own media producers.  While this transition was happening, the silos that exist within the CRTC made it incapable of properly regulating a "phone" company offering cable+data services or a "cable" company offering phone+data services. The CRTC had one part that dealt with broadcast companies and a different part that dealt with telecommunications companies, even though outside the agency in the real world these had converged.  Regulation needed to be for activities, not companies.

These new vertically integrated companies would leverage their claimed "ownership" of the underlying network to impose specific policies on the network.  These companies would privilege their brands of services over all competitors, and seek to block disruptive innovation.  I have always felt that phone and BDU companies are in a conflict of interest with providing proper Internet services and have always purchased my Internet from competitors to the vertically integrated telecom/BDU companies (as much as they are allowed to exist in Canada).  To do this the government still forces me to use the "last mile" into my home provided by a traditional "phone" or "cable" company, rather than being able to purchase neutral services over a municipally owned connection into my home.

To make matters worse, the CRTC was allowed to create and administrate funding programs.  While companies using public right-of-way for wired and public spectrum for wireless should always have been taxed for that privilege, the CRTC was the wrong agency to then be distributing these funds.  This created the environment for regulatory capture where the CRTC saw those it was funding as its stakeholders, rather than the public being stakeholders where some of those it was funding are the very entities the CRTC needs to more strongly be regulating.

Many creators have fallen into what can only be described as a form of Stockholm Syndrome, believing that what is good for the incumbent broadcasters and their owners is good for them.  I believe this is the source of the suggestion that the mandate of the CRTC should be further expanded to include taxing non-broadcast entities like Netflix to feed money into the Canadian Media Fund. While this expansion would help the owners of the incumbent broadcasters in their anti-competitive efforts to block non-vertically integrated companies from flourishing in Canada, it is to the detriment of independent creators whose ability to create is further manipulated by incumbent broadcasters/BDUs. Better for creators would be stable and accountable funding directly from government that is targeted at creators (and not intermediaries), and the removal of the conflict of interest created when the CRTC is involved in any funding programs.

We now have an open debate about whether we should be abolishing or reforming the CRTC. Unfortunately, without common ground on what should replace the CRTC I worry that a regulatory vacuum will be created which will make the existing policy failings leading to excessive special economic interest control over Canada's communications infrastructure even worse.

(See CRTC transcript from 2009 when I was a witness on what I consider to be the same same area of policy. At that time they called it the "value for signal" consultation.)

Consultation questions

Whether I am reading the 3 questions in the "have your say" section of the consultation website, or reading the "pillars of the approach" from the consultation paper, I feel much is dependent on a more modern management of communications convergence.  While the Canadian Media Concentration Research (CMCR) project discusses some of the impacts of media concentration in Canada, I believe policy makers should at least in the short term focus closely at some of the root causes rather than being overly distracted by the effects.

I disagree with those who suggest media concentration is no longer relevant in the age of the Internet, a perspective that appears to presume convergence happened the way I believed it would in the early 1990's rather than how it actually occurred in Canada.  We need to recognize this open competitive marketplace that is in the control of individual citizens as a goal to achieve, not a reflection of the current state of affairs.

Media concentration is not an effect of a free market, but an effect of failed government policy which has continuously manipulated the market to favor incumbents.  These failed policies must be corrected in order to support creators, respect citizens, create cultural systems where creators and citizens thrive, and promote a strong democracy.

Policy ideas

  1. Much of the required modernization of policy is outside of the jurisdiction of Heritage Canada.  This is an area of policy that requires coordination between multiple departments and multiple levels of government.  Having Heritage recognize the benefits of a modern management of communications convergence is an important first step as Heritage policy has often been at odds with this beneficial modernization.
  2. As single entities can carry out some, all, or a combination of communications activities, activities should be taxed and regulated rather than the entities as a whole.  When an entity is carrying out activities which are "broadcasting" then that activity should be regulated as broadcasting. When an entity is carrying out activities which are more like offering membership to a library of multimedia content, then that activity should be regulated as such.  When an entity is carrying out "retransmission" that activity should be regulated as such.  When an entity is carrying out two-way voice communication that interfaces with the PSTN as managed through the ITU, then that activity should be regulated as such.  (These are only examples of the higher profile activities, and should not be thought of as exhaustive)
  3. For clarity, Netflix offers a service which is a paid membership to a library of multimedia content. Netflix continues to have more in common with the DVD rental system it originated as than broadcasting, and its activities should be taxed and regulated for what it actually does and not for what people (often misinformed by special interests representing BDUs) misunderstand them to be. Claiming services like Netflix are broadcasting "because video is put on a screen" is like claiming that Netflix is a video game which also puts video on the screen. Given many people use game consoles to watch Netflix, is this further proof that Netflix is a video game and should be regulated/taxed like one?
  4. The definition of "broadcasting" should be clarified to include programmed streams of audio or video (where the broadcaster makes the content choices and pushes the same content stream to multiple recipients), but to not include private or public access to audio and/or video libraries (where the audience makes the content choices, and pulls contents from the library).  Whether this communication happens "by radio waves or other means of telecommunication" should not be the determining factor if an activity is labeled as broadcasting or not given the underlying digital network is "by radio waves or other means of telecommunication".
  5. The Canadian Content quota systems should be applied in direct proportion to the strength of the gatekeeper function of the activity being regulated. An activity which programs what is seen by Canadians, and/or at what time, especially on a technology with limited or monopolized spectrum, would be highly regulated. An activity which allows Canadians to make their own content programming choices would be minimally regulated (if at all). (See also DigiCanCon idea: Return CanCon policy to being centered on Canadian audiences)
  6. Government regulations, including any Canadian Content quota system should never be abused to impose culture on Canadians. Regulations should be used to protect the right of individual Canadian citizens to make their own choices about what products of the cultural industries they wish to access, specifically regulating intermediaries that limit that right. Recognize that citizen choice protects creator rights (DigiCanCon idea).
  7. Canadian Content quota regulations should not be narrowly applied only to specific types of activities (broadcasting), but any type of content distribution which is seen to have excessive influence over what content Canadians can access.  In some cases, the placement of promotional material by retailers like Walmart should be considered for Canadian Content quotas, or the production of plays in a theater.  As the regulation would no longer be specific to entities regulated by the CRTC, the Canadian Content quota system should be moved from the CRTC to an appropriate regulatory body or branch of Canadian Heritage. (Note: The quota system may be abolished entirely if untested experimental non-free trade policy such as seen within the Trans-Pacific Partnership is ratified in Canada).
  8. Broadcast standards (whether government or self-enforced) should only be applied to the activity of broadcasting where content is programmed and pushed to audiences, and not to activities where audiences make their own programming choices.
  9. While non-broadcast activities should not be expected to (or possibly even allowed to) edit or filter content (such as for adult themes, profanity, nudity, violence, or sex), these activities should be mandated to use robust content descriptors.  The MPAA rating system should not be considered sufficient (G, PG, 14A, 18A, R, Adult), but require a system which is more specific such as being developed for pay television (indicates "Adult Content", "Adult Language", "Graphic Language" as separate descriptors). Some regulation may be required of those offering hardware/software to access these services to expose the ratings as well as offer client-side filtering controlled by individual audiences. Clear labeling of technology that doesn't offer robust parental controls should be required.
  10. Whatever the future of the CRTC, we need to remove any funding programs.  This should not be done by canceling the Canadian Media Fund but by replacing with an accountable and transparent fund administrated by Heritage Canada rather than the CRTC. The sources of funding should be from the use of public infrastructure (more on spectrum and right-of-way taxation later) and general revenue.
  11. The target of media funds intended to support creativity should be to content creators, and not intermediaries or non-creator copyright holding entities. Public contributions should be conditional on the wide public access of the results, such that content that is intended to be tied to a specific distribution brand would be eligible for less public funding than content that will be distribution brand neutral. (DigiCanCon idea: Ensure results of government subsidized creativity is available to all Canadians)
  12. The "broadcast" and content creation aspects of the CBC should be separated. Public subsidies to the broadcasting arm should be focused on those geographic areas where OTA broadcasting is still a critically important way to reach Canadians.  In this CBC radio is far more important than CBC television.  Content created by the CBC such as scripted programming should be neutral in how it is distributed, and specific distribution brands should not be allowed to be favored. 
  13. If distribution of content is to be taxed it should be done fairly and consistently. It must not be based on people incorrectly believing any specific distribution is like broadcast TV. 
  14. If a private sector company is granted right-of-way to put wires above and below public and private property, they should be expected to compensate the public for that privilege in the form of specialized taxes and licensing fees.  The same should be true of over-the-air spectrum. Currently spectrum licensing (IE: government granting and protecting a monopoly on the use of specific radio frequencies) is inappropriately hidden in general revenue, rather than being earmarked for communications related funding programs including infrastructure and media funds.  Payments should not be one-time, but ongoing as the public resource (right-of-way or spectrum) is used. Spectrum which has been been granted a monopoly and unused should be taxed at a higher rate than spectrum actively used to provide services to the public. 
  15. Private sector users of right-of-way or spectrum should be strongly regulated, including mandating competitive third party access to service agnostic (neutral) networks.  The underlying digital networks should be presumed to be under common carriage policy which requires they offer services to the public without discrimination.
  16. Canada should remove monopolies from more spectrum.  So-called "unlicensed" spectrum which is available to be used by any vendor as long as they follow specific technical regulatory requirements provides far more opportunity for innovation.  The idea that spectrum needs to be granted as a monopoly to be useful is outdated as modern technology allows for far more efficient use of "unlicensed" spectrum than monopolized spectrum.  WiFi is one well known example, but we could see far more, faster, better wireless communications services if spectrum was not being monopolized.
  17. All parts of government must recognize that the narrow policy areas they have traditionally been involved in (Heritage Canada's preoccupation with commercially created cultural works) is only a small part of what the network is used for.  It is simply wrong to claim that nobody would use the Internet if not for movies, TV and music. This is no more true than a claim it is only a replacement for letters and postcards (email, etc), only for electronic commerce, only for academic research, only for medical information, only for interacting with government services, or an infinite number of other uses a neutral network can provide.  No one sector should be allowed to manipulate the underlying network to privilege their private interests, and no government department should regulate and/or tax the network as if it were only used for the narrow purposes that fall within the mandate of that department.
  18. Government manipulations of the ICT sectors allegedly for the benefit of the content industry, such as legal protection for encrypted media and non-owner locks on technology (so-called "technological measures"), have a profound impact on other aspects of our society.  As one small example, non-owner locks on devices make those devices insecure from the perspective of their owners and allows the third party manufacturers who retain keys to remotely control devices. This has a direct implication for policy proposals such as online voting (DigiCanCon idea)
  19. As the Internet is used across all sectors, and has impacted all sectors, it must not be taxed to cross-subsidize sectors impacted by it.  This is counterproductive policy that will either lead to unfairness (only a tiny subset impacted receiving compensation) or would make digital services too expensive for any Canadians to afford.  
  20. Much of the content industry owes its success, and in many cases its very existence, to advances in information and communications technology (ICT).  The ICT industry has never suggested the content industry be taxed or levied in order to compensate the ICT industry.  This is as appropriate a proposal as suggesting that all or parts of the ICT sector should be taxed or levied to subsidize the content industry. While I believe the content industry has benefit more from advances in ICT than ICT has benefit from the content industry, I believe this question is counter-productive as it creates animosity between sectors which should be collaborating for the benefit of all citizens.
  21. For clarity, while private sector entities using right-of-way or spectrum should be taxed for that privilege, and some of that money might be allocated to media funds, entities providing services on top of that network should not be taxed to contribute to those funds.  We should not be taxing companies offering Internet routing services.  While the incumbent vertically integrated companies have been deliberately blurring the lines between what is the converged neutral network and "over the top" services (including competitive ISP services), government regulation and taxation needs to be more nuanced in order to promote a competitive marketplace which includes fair taxation policy. (No ISP or Netflix tax.)
  22. If a "Netflix" tax is created (and it should not), it must be conditional on results being available through Netflix. (DigiCanCon idea)
  23. The government must do proper analysis on the blank media levy (Canadian Private Copying regime) before contemplating any levy related to digital distribution.  While some claim these levy systems increase revenues to creators, all evidence I have seen suggests this reduces revenues to creators. This question has not been properly studied by the Canadian government, and we need to be making evidence based decision making.
  24. Canada should recognize the benefits of what convergence could have brought us, and create regulations and funding programs to help modernize our communications infrastructure in that direction.  This should include tax and regulatory policy to minimize control over the underlying network infrastructure by favoring independent services and reducing harmful influence by specific sectors (such as traditional BDU or phone service providers).
  25. Laws should be clarified such that a municipality contemplating providing communications infrastructure cannot be claimed to be in competition with private sector companies and disallowed, but actively encouraged.  A model would be how electricity is managed in Ontario where generation is private sector but distribution is public sector. Municipalities should be encouraged to build communications infrastructure, including by receiving infrastructure money and not being taxed as private sector entities would. All public sector entities should be actively discouraged (legislated against?) providing services on top (Internet transit, audio and/or video services other than of government business such as council meetings, etc). The network should be neutral, allowing any entity that follows specific regulatory requirements to provide over the top services via this network.  While this public sector provision of the underlying network wouldn't be taxed as the private sector would be, it should still be regulated to ensure it remains service agnostic, neutral, and follow common carriage policies.
  26. All levels of government should recognize that all digital services are "over the top" of the underlying digital network. Current policy inappropriately privileges specific products from vertically integrated brands and treats services from competing brands as "over the top". The technological differences between Netflix and Bell's IPTV (FibeTV) service are minor and primarily relate to network addressing and routing.  The private network routed services of the vertically integrated companies should be regulated the same as third party services operating over digital networks.  (Note: While Netflix offers access to a media library, and Bell's FibeTV offers both retransmission and media library features, there are aspects of Bell's service such as its network PVR which needs to be given special attention.  I'm also not convinced Bell's access to media libraries are being appropriately regulated.)
  27. Canada needs to recognize that the core of the "Network Neutrality", as well as the current differential pricing debate in front of the CRTC, are effects of failed management of convergence and vertical integration.  If we had truly competitive service providers which weren't able to manipulate one service area based on the special interests of another service area we wouldn't have these controversies. These are market failures that could be solved by proper application of competition policy and other public policy which favor service agnostic networks that are not tied to "over the top" services.
  28. Differentiated pricing should only be allowed if there is open competitive access to the underlying network.  A service provider should be able to purchase their own connectivity to the neutral municipal network and not have provider imposed bandwidth charges applied to either themselves or the customers of that service provider.  Under Canada's current vertically integrated network, differential pricing is inappropriate because the vertically integrated providers can leverage one service to manipulate markets for other competitive services.
  29. Bill C-11 from the 37th Parliament, 2nd Session should be repealed or fairly applied.  This was a backward-facing anti-competitive measure abused to protect incumbent BDU's from competition, and is based on a misunderstanding of the technology.  The digital transition was a transition from analog purpose-built communications infrastructure to services being built on top of a neutral data service. Rogers digital TV, Bell's Fibe TV, and all the digital BDU services all fall under "new media retransmitter". Canada should either enable open competition for these services, or declare as copyright infringement what the incumbents are doing.  (Note: Special attention should be given to Bells network PVR function and whether it should be offered the retransmission exception to Copyright.)
  30. Canada's copyright act should be amended to clarify that a licensee of copyrighted content is a contributory infringer when they hide legal alternatives to their own branded services from audiences. While Bell is the worst Canadian example of a contributory infringer, this problem is not specific to them.  As an incentive for copyright holders to pursue all business and legal avenues against these contributory infringers, Canada's Fair Dealings should clarify that access by private citizens of these works for non-commercial purposes through unauthorized sources is not an infringement when authorized sources are unavailable or hidden.  This should include disallowing the use of Canada's "notice and notice" system to harass private citizens when the cause of the infringement is a commercial licensee. (DigiCanCon idea: Modernise Copyright law to focus on "low hanguing fruit" of contributory infringers)